Privacy Policy for Carena Motors

Information We Collect

We may collect information that you voluntarily provide when interacting with our website, as well as certain information that may be automatically collected during your visit.

Personal Information You Provide

Personal information may include:

• Name
• Email address
• Phone number
• Mailing address
• Employment or financial information submitted through finance applications
• Information related to vehicle purchase or financing inquiries
• Any other information you submit through forms on the website

You may provide this information when you:

• Submit a contact or lead form
• Request information about a vehicle or our services
• Apply for vehicle financing
• Communicate with the dealership through the website

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website

This information helps us understand how visitors use the website and improve its functionality and performance.

Cookies and Storage Technologies

Our website uses cookies and browser storage technologies to enhance functionality and improve the user experience.

These technologies may include:

• Cookies
• Local Storage
• Session Storage

These tools may be used to:

• Remember user preferences
• Improve website performance
• Support analytics and marketing tools
• Maintain functionality of forms and interactive features

You may control cookie behavior through your browser settings. Disabling cookies may affect certain features of the website.

Analytics and Website Tracking

We use analytics tools to better understand how visitors interact with our website. This may include services such as Google Tag Manager and Google Analytics.

These tools may collect information such as:

• Pages visited
• Time spent on pages
• Device information
• Geographic region
• Referral sources

This data is used only for website performance monitoring and improvement. For more information on how Google processes data, please review Google’s privacy policy.

Lead Forms and Customer Inquiries

When you submit a form on the website, the information you provide is securely transmitted and stored in our systems.

This information may be used to:

• Respond to your inquiry
• Provide information about vehicles or services
• Schedule appointments or test drives
• Assist with financing requests

Finance Applications

If you submit a financing application through the website, the information you provide may include sensitive personal and financial details, such as your Social Security number, date of birth, income, employment history, housing information, and other data required to evaluate creditworthiness.

Finance application data:

• Is transmitted securely
• Is stored in encrypted form within our systems
• May be accessed by authorized dealership staff

Dealership staff may use this information to submit your application to third-party financing providers to assist with vehicle financing.

Communication with Customers

If you provide your phone number or email address through the website, Carena Motors may contact you regarding:

• Vehicle inquiries
• Financing applications
• Service or appointment requests
• Dealership products or services

Communication methods may include:

• Phone calls
• Email messages
• Text messages (SMS)

You may opt out of marketing communications at any time by contacting the dealership.

Sharing Information with Third Parties

We do not sell your personal information.

However, information may be shared with trusted third parties when necessary to provide services you request, including:

• Financing providers and lenders
• Website operators and technology providers that support site functionality
• Service providers that help operate the website
• Analytics, communications, and marketing technology providers

These third parties may only use personal information as necessary to perform services on our behalf and must maintain appropriate privacy protections.

Data Security

We implement reasonable administrative, technical, and security measures designed to protect personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Links

This website may contain links to third-party websites or services. These websites operate independently and maintain their own privacy policies.

Carena Motors is not responsible for the privacy practices or content of third-party websites.

Children's Privacy

This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated policy.